hi. Im new here. Picked up my Taycan Turbo 2 days ago. Everything about the experience has gone wrong.
When I first got in it the sales adviser couldnt log me in to my account. After a couple of hours of them resetting things still couldnt. I was told that it was a problem with the porsche servers and that I would be able to connect 'soon'. This was despite all the other Taycan's there having no issues logging in.
I then drive off. Get out on to a nice road. Put my foot down. Nothing. Couldn't get beyond 45 mph. 'Turtle' appears on the dashboard. Dealer says to reset the software and try again. I did and it worked! For about an hour, Then it went back to Turtle town,
Tried to reset again and the reset failed. Now I cant even connect my phone or any devices, the car crawls along making it dangerous to use. Im feeling utterly deflated as Porsche are closed for xmas and then probably locked down for weeks. So Im left with a £130,000 giant paperweight on my driveway that makes me angry every time I see it. Sorry just need to vent my frustration, as I can't get through to anyone at Porsche.
When I first got in it the sales adviser couldnt log me in to my account. After a couple of hours of them resetting things still couldnt. I was told that it was a problem with the porsche servers and that I would be able to connect 'soon'. This was despite all the other Taycan's there having no issues logging in.
I then drive off. Get out on to a nice road. Put my foot down. Nothing. Couldn't get beyond 45 mph. 'Turtle' appears on the dashboard. Dealer says to reset the software and try again. I did and it worked! For about an hour, Then it went back to Turtle town,
Tried to reset again and the reset failed. Now I cant even connect my phone or any devices, the car crawls along making it dangerous to use. Im feeling utterly deflated as Porsche are closed for xmas and then probably locked down for weeks. So Im left with a £130,000 giant paperweight on my driveway that makes me angry every time I see it. Sorry just need to vent my frustration, as I can't get through to anyone at Porsche.