I have been able to charge at EA at a peak of 138kW so far - mostly without issues - once you get used to the charging America App UI.. click "start charge", then swipe up to reveal the list of chargers and then swipe left->right on the one you're connected to.. I had to call EA once - they took the VIN and enabled the charger remotely..Yep. I have been back to dealer twice this week. Really disappointing that Porsche pushed these vehicles out without educating their sales team and maintenance personnel. It has been my WORST automobile experience in my life. Yesterday, I spent an hour at an Electrify America station. Could not get my vehicle to charge. Porsche could not help. Even direct call to Electrify America could not help. EA said it was Porsche's issue. Very disappointed that I have a vehicle that can, so far, only be charged in my garage or at the dealer. And both are quite slow--not what was advertised.
Also, if you have a garage charger and live somewhere hot, you must keep the charger door open or it overheats. Doing this has, at least, allowed me charge my car at my home. I consider this a major victory--the fact that I figured out how to charge my car at home with ZERO HELP FROM PORSCHE.
I bought this car because I had GREAT experiences with previous 911's. Great service. Great support.
Porsche has really dropped the ball here. And, honestly, I'm tired of hearing the COVID-19 excuse. This has affected everyone and it is no reason to roll out a car without preparing staff.
It is amazing to buy a car that nobody at the dealership can support. I guess it will be up people on this forum to figure things out.
In that regard, does anyone have hints on how to use the Electrify America chargers? Apparently, the Porsche Connect app is far from robust and there is another app called Charging America that we can use to get our free 30 minute charge from EA stations. Does anyone know how to use this or the the PC app to charge? Is there a "code" that Porsche dealer is supposed to provide?
I would suspect that the average Porsche owner is accustomed to better service when spending between $140K and $200K for something.
My LTE finally came back after the latest update - was offline for 3 weeks though - and no-one at Porsche (PCNA, Connect, 3 x Dealers) had a clue why it wasn't working.
Incidentally, the update for my Turbo had notes about EA support and OTA .. might be worth checking if there is an update available.