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Discussion Starter · #1 ·
I have a 2021 rwd which has now been at the dealer for a week to repair or replace the charging unit. I was told there were 4 Taycans in for repair at that time suggesting it might take longer than usual. But this is ridiculous. I know other owners are experiencing the same issues, but the problem seems to be getting worse as more Taycans come in for repair. I’m inclined to wait for repairs unless it’s absolutely necessary. This is a sad day for Porsche.
 

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2021 taycan 4s
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the problem is not unique to porsche. I have a jaguar I-pace and the shortage of techs at jag dealerships is acute.
some dealerships do not even have a qualified tech.
these manufacturers better get their service up to speed before this dirty secret becomes mainstream news
 

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2012 Cayenne S | 2020 Taycan Turbo
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There is a definite shortage of Taycan certified technicians in the Southwestern US. At my local dealership it’s all but impossible to get a service appointment for a Taycan in less than 6 weeks time.

I’ve been told the problem is a result of COVID shutdowns causing the training for Taycan technicians to grind to a near halt for several months in 2020. Porsche hasn’t been able to catch to the demand for Taycan service ever since because more and more Taycan’s are on the road.

I think it will be quite a while before this situation is fully fixed because of the sales success of the Taycan which, in the most recent quarter of reported results, the Taycan models collectively are now selling in more numbers (by a bit) than all the 911 models combined.
 

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2021 taycan 4s
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There is a definite shortage of Taycan certified technicians in the Southwestern US. At my local dealership it’s all but impossible to get a service appointment for a Taycan in less than 6 weeks time.

I’ve been told the problem is a result of COVID shutdowns causing the training for Taycan technicians to grind to a near halt for several months in 2020. Porsche hasn’t been able to catch to the demand for Taycan service ever since because more and more Taycan’s are on the road.

I think it will be quite a while before this situation is fully fixed because of the sales success of the Taycan which, in the most recent quarter of reported results, the Taycan models collectively are now selling in more numbers (by a bit) than all the 911 models combined.
and there seem 5 911 techs for every 1 taycan tech.
I get it that the 911 is a mature platform, PCNA needs to get their service act together, 6 weeks for simple updates and service needs is way too long
 

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Discussion Starter · #5 ·
and there seem 5 911 techs for every 1 taycan tech.
I get it that the 911 is a mature platform, PCNA needs to get their service act together, 6 weeks for simple updates and service needs is way too long
I totally agree. At this time I cannot recommend to anyone to purchase a Taycan. I love the car but these issues will erode that feeling quickly.
 

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I totally agree. At this time I cannot recommend to anyone to purchase a Taycan. I love the car but these issues will erode that feeling quickly.
So I’m wondering what, if any EV, Professor B would recommend for someone who is in the market for a high-quality right now? Or does he recommend not buying any EV at all since not a single EV currently on the market is 100% perfect?

For me, while the Taycan isn’t 1000% perfect, it is an absolutely amazing vehicle which I truly enjoy driving each and every day. My satisfaction level is 99.9% and the 0.1% of dissatisfaction has nothing to do with the availability of service technicians.

I whole heartedly would recommend a Taycan to anyone who can afford the price tag (new or used).

At lesser price points there are 2 other EVs I would recommend- - the Genesis EV60 and the Hyundai IONIQ5.

I definitely would not recommend any of the Teslas or the Mustang Mach E.

I think the upcoming Cadillac Lyriq has the potential to be a very good EV and the just released new Chevy Bolt EUV could prove to be a great value priced EV if it’s new batteries are problem free.
 

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Discussion Starter · #7 ·
So I’m wondering what, if any EV, Professor B would recommend for someone who is in the market for a high-quality right now? Or does he recommend not buying any EV at all since not a single EV currently on the market is 100% perfect?

For me, while the Taycan isn’t 1000% perfect, it is an absolutely amazing vehicle which I truly enjoy driving each and every day. My satisfaction level is 99.9% and the 0.1% of dissatisfaction has nothing to do with the availability of service technicians.

I whole heartedly would recommend a Taycan to anyone who can afford the price tag (new or used).

At lesser price points there are 2 other EVs I would recommend- - the Genesis EV60 and the Hyundai IONIQ5.

I definitely would not recommend any of the Teslas or the Mustang Mach E.

I think the upcoming Cadillac Lyriq has the potential to be a very good EV and the just released new Chevy Bolt EUV could prove to be a great value priced EV if it’s new batteries are problem free.
You have made very valid points. First, I genuinely love EV vehicles. My Taycan is both beautiful and fun to drive. As much as my prior 911s . I just got back my Taycan after 9 days. They simply went to parts counter and got a new charging unit. That probably took 15 minutes. Granted there were other owners before me and I’m sure they are also frustrated. I’m not sure who is to blame for this unreasonable time. I know who is not to blame. Us owners. My prior Porsches were in and out quickly. I understand this is new technology. Fine, maybe the same problems were occurring when the first automobiles were introduced over 100 years ago.No one really knew how to fix them at that time. As I said above, when I brought it in for repairs I was told there were 4 Taycans already there for repairs. Think about it. I saw in the repair area many more than 4 911s on lifts being repaired at the same time. There Is something very wrong if you cannot repair the same number of Taycans also at the same time. What I can recommend is to wait. Solid state batteries are being developed to enlarge range. As time goes by, hopefully, dealers will find enough technicians to repair Taycans as quickly as other Porsche vehicles. With the economy on its way down, used Taycans will also go down. New Taycans are getting above list price due to demand. I would wait. To any potential buyer, I hope the above is helpful.
 

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2021 taycan 4s
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So I’m wondering what, if any EV, Professor B would recommend for someone who is in the market for a high-quality right now? Or does he recommend not buying any EV at all since not a single EV currently on the market is 100% perfect?

For me, while the Taycan isn’t 1000% perfect, it is an absolutely amazing vehicle which I truly enjoy driving each and every day. My satisfaction level is 99.9% and the 0.1% of dissatisfaction has nothing to do with the availability of service technicians.

I whole heartedly would recommend a Taycan to anyone who can afford the price tag (new or used).

At lesser price points there are 2 other EVs I would recommend- - the Genesis EV60 and the Hyundai IONIQ5.

I definitely would not recommend any of the Teslas or the Mustang Mach E.

I think the upcoming Cadillac Lyriq has the potential to be a very good EV and the just released new Chevy Bolt EUV could prove to be a great value priced EV if it’s new batteries are problem free.
mercedes benz, jaguar ipace, both make fine cars. as does volvo

I wouldn't touch a GM ev with a ten foot poll, they have failed with every model, see bolt.

tesla makes a good car, the model 3 is the camry of evs, the tesla issue is that they never scaled their service capability to match their sales.
the jag service people are in worse shape than the porsche service people. I cannot speak for the other brands like ford, hyundai but I suspect their service is weak as well.
 

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You have made very valid points. First, I genuinely love EV vehicles. My Taycan is both beautiful and fun to drive. As much as my prior 911s . I just got back my Taycan after 9 days. They simply went to parts counter and got a new charging unit. That probably took 15 minutes. Granted there were other owners before me and I’m sure they are also frustrated. I’m not sure who is to blame for this unreasonable time. I know who is not to blame. Us owners. My prior Porsches were in and out quickly. I understand this is new technology. Fine, maybe the same problems were occurring when the first automobiles were introduced over 100 years ago.No one really knew how to fix them at that time. As I said above, when I brought it in for repairs I was told there were 4 Taycans already there for repairs. Think about it. I saw in the repair area many more than 4 911s on lifts being repaired at the same time. There Is something very wrong if you cannot repair the same number of Taycans also at the same time. What I can recommend is to wait. Solid state batteries are being developed to enlarge range. As time goes by, hopefully, dealers will find enough technicians to repair Taycans as quickly as other Porsche vehicles. With the economy on its way down, used Taycans will also go down. New Taycans are getting above list price due to demand. I would wait. To any potential buyer, I hope the above is helpful.
the problem that most taycans seem to have don't seem to be mechanical like the issues a 911 might have, the taycan problems are all software or tech related and that is where the service disconnect is.
porsche needs to hire more nerds than wrench turners in order to get the service for taycans up to snuff.
if porsche is going to be introducing more EVs and not training the techs who understand the cars then the brand will suffer dearly
 

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Discussion Starter · #10 ·
the problem that most taycans seem to have don't seem to be mechanical like the issues a 911 might have, the taycan problems are all software or tech related and that is where the service disconnect is.
porsche needs to hire more nerds than wrench turners in order to get the service for taycans up to snuff.
if porsche is going to be introducing more EVs and not training the techs who understand the cars then the brand will suffer dearly
Right on point. It’s all the software that’s causing most problems. You don’t need a mechanic, you need a software nerd. There are more of them than mechanics. Whats the problem?
 
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