Taycan Forum banner

21 - 35 of 35 Posts

·
Registered
Joined
·
12 Posts
We all do things differently of course, but I’ve had mine a week and never once opened the Porsche connect app and am enjoying it immensely. I just set the car to charge to 85% and adjusted my Porsche mobile charger to 32amps ( Texas is hot as hell right now) and I am not missing a thing from not using the app ( at least that I know of..,,,)
 

·
Registered
Joined
·
108 Posts
Aren’t those steps you take on the Porsche Connect app? If so, I cannot do them b/c the app does not work
No, I did these steps in the car on the center screen.
 

·
Registered
Joined
·
33 Posts
We all do things differently of course, but I’ve had mine a week and never once opened the Porsche connect app and am enjoying it immensely. I just set the car to charge to 85% and adjusted my Porsche mobile charger to 32amps ( Texas is hot as hell right now) and I am not missing a thing from not using the app ( at least that I know of..,,,)
I live in Dallas, I play golf everyday. I would like to be able to precool my car but can't. App does not work. The app is useless at this point. I paid a lot for my car, Porsche should be able to provide what they are selling.
 

·
Registered
Joined
·
12 Posts
I hate to hear of these issues; I was actually worried getting the first year of a new vehicle launch for fear of problems. I can’t stand the curiosity so I will download the app and see what I can do.
 

·
Registered
Joined
·
108 Posts
Are you using the app with an iPhone or Android? I've read that it works better with iPhone. Before I got my car I surrendered my Android phone and bought an iPhone 7 since Porsche is Apple centric. My car sends me text messages that it has completed climate "adjustments" whatever that means. I have not tried pre-cool from the app yet.
 

·
Registered
Joined
·
108 Posts
Also you might be able to set up the car to pre-cool on a schedule, again using the upper center screen.
 

·
Registered
Joined
·
18 Posts
Discussion Starter #28
Are you using the app with an iPhone or Android? I've read that it works better with iPhone. Before I got my car I surrendered my Android phone and bought an iPhone 7 since Porsche is Apple centric. My car sends me text messages that it has completed climate "adjustments" whatever that means. I have not tried pre-cool from the app yet.
I have an iphone 11 Pro. I have given up on getting the software to work. How did you get it to work?
 

·
Registered
Joined
·
108 Posts
Apparently there are two Porsche connect apps. I had the wrong one according to my sales advisor ( it was for Cayenne maybe). I downloaded the one that shows just Connect in the display of apps. I also have the Taycan listed as one of my vehicles in My Porsche. My Porsche and the Connect App somehow work together. Dumb luck is my theory on why it works. Hopefully you can get it going.
 

·
Registered
Joined
·
8 Posts
I have already beaten my head against this wall enough trying to get Porsche Connect software to work, and I’m not going to waste any more time on it — it obviously just does not work.

But what I would like to know from this community is: what won’t I be able to do if this app does not work?

For example, I had hoped to be able to check the charge state remotely while the car is in my garage. But if I can’t do that, I can live with it.

Is it also true that I will not be able to use the Electrify America charging stations? Or will I be able to use them, but just not get the free electricity?
My Connect app works perfectly fine for over a month. I am able to monitor the car in the garage, set the charge limits etc. Not sure why you are having a problem.
 

·
Registered
2020 Taycan 4s
Joined
·
2 Posts
Get ready, this is only the start of your unfortunate problems. I have owned my car for 3 months now and the connect app. for your phone basically does not work. I have called Porsche about 10 times, they are not much help. I have to delete the app. about two times a week and reinstall. I have finally given up, it does not work. Sad, great car, but if they can't get the app to work I don't think people will continue to buy the car. Basically all you can do it plug it in, the rest of the stuff does not work. I ask yesterday how to lock and unlock the car from the app. They told me that was not available. Pretty basic but they can't do it.
So, I've had my 4S about 6 weeks. I find that the Connect app works for some things like climate control, but it takes a long time to actually connect. Other, simple, features like lock/unlock are not yet available. Certainly needs improvement for a car of this quality.Also, the backup camera visual distortion drives me a little nuts.
 

·
Registered
Joined
·
66 Posts
Well, I’ve had my car for about two weeks now and the bottom line is I am thrilled. It’s not perfect, but close to it. I am a long time Porsche owner (18 now since 1967) so I used to the way Porsche does things and true to faith, things are very familiar. 911s have become very GT like and this is even more GT. It is a sporty sedan, not a sports car- a great family car. Here’s my summary of the quirks, features and performance I’ve experienced so far. In an effort to provide complete information in a short space, forgive my use of phrases instead of complete sentences sometimes.
Power- More power than my 991 and much less fuss about going fast quickly. I don’t know that anyone needs more power than this on the streets. Passing of cars is amazingly quick. So much, you have to be sure not to get too close to the car you are going to pass before you put your foot down (move to the left lane before punching it) or you will eat the car in front of you. If you max pass a car on a two lane road doing 50 you will be near 100 before you pull back over so you have to be aware of hazards on the side of the road that might come into your passing lane. It has catlike quickness and stealth.
Cornering- I got the Michelin the tires on the Turbo wheels. I live on roads with tight corners and this car doesn’t disappoint. I usually take corners faster than in my 991. That’s probably not because of the car’s max g capabilities, but because the Taycan feels as if you are going slower than you are. That actually might be a little risky.
Ride- Amazing! Even rides well on older concrete with expansion joints vertically misaligned. It takes RR tracks well. Smooth with good road feel in Sport Chrono. I almost thought I liked the Sport Plus better than the Normal, but we took a little back road trip last night on Normal and loved it. It can be a very relaxing car as well as an intensive car- whatever your preference for the day!
Navigation and passenger display- I got the passenger display and my wife and I both love it. It is crisp and fast and user friendly. We both particularly like the satellite view which provides the terrain. She love exploring ahead to get a feel of what’s coming and to pinpoint endpoints- like finding the Walmart based fast charge we went to last night in that huge parking lot. Entering a new destination is the easiest I’ve ever used. Both voice and manual inputs are great.
Lane keep assist- I ordered it and might use it on a long trip late at night when I wanted the car to avoid an accident because I fell asleep, but I never use it normally. Most exasperatingly, when the car hits little ruts in the road and you haven’t made input in a few seconds it beeps and tells you to take control of the car. This includes when the car is perfectly in the middle of a lane. As soon as I could figure out how to turn the notification (entire system) off, I did. Maddening! The blind spot monitoring works fine.
Night Vision assist- I live in a rural area with families of dear. I’ve already had one dear run into my new Porsche back in 1984 and so I took the opportunity to reduce the risk. Very cool to look it, and seems to work well although it did not pick up the two raccoons that ran across the road right in front of me last night after dark. I’ll admit, the atmospheric temperature caused the warning feature to be off. Fortunately the lights are great and the brakes are fantastic so the raccoons made it to the other side.
360 camera- I noticed the car was wide and measured it at the dealership when I went for the test drive. I only have 8’ wide garage doors (even though I have a very large 2 car garage) and because the measurements showed it would only fit by a few inches, I decided to get the Park Assist camera. Good thing I did! The camera is of excellent quality and gives me confidence to drive through the doors. It has white, yellow and red warnings (object distance related) and I get all of them with every pass. Today was the first day I got all the way in without one of the sensors turning red. The car’s wheelbase is longer than my 991 and the camera enables me to see the right rear’s wheel’s proximity to the curb wheel when making a close turn into a parking area with a curb. It is worth the money by far especially for commercial parking garages.
Brakes- Speaking of brakes, I really like them as much as any car I have ever driven. It’s very hard to tell they are not friction brakes. The pedal feel is just fine, although the through might be a little longer than the 991. I got used to it fast. I wonder about keeping them rust free. We’ll see.
Fit and finish- Wow!!!! The paint is not without texture, but it is beautiful. Gaps are perfect. The leather is Porsche perfect. Interior lighting is fine. The sun roof does not seem to let a lot of heat through from the son. Greenhouse effect is not a problem in 90+ degree weather.
Air conditioning vents- There is a lot of fuss out there about the party trick vents adjusted in the PCM. There is little radiation issue and the air conditioning is quite comfortable as it would be in your home.
Third
back seat- I got the third back seat to be able to put long items in and still transport passengers in the back seat. It is well done, and not that expensive.
Entry and exit- a lot of people have complained, but I’m 5’ 10” and I just set my seat in the driving position and I can get in as well or better than my 991. Getting in is simple and for getting out I simply put my left shoulder on the B pillar and pull myself up from the car with my right hand on the triangle area as the front base of the window. I have the standard Taycan seats.
Rear vision- When I test drove the car I thought the rear view mirror was marginal, but now that I have driven it a bit, it’s not a problem. The outside mirrors work great and the lane blind spot assist is a must.
Glove box- A little small
Phone charger in the center compartment- Works great!!! Don’t worry about a USB C to keep you phone charged going home unless you don’t have a phone with wireless charging- Really?
Range and Mileage- Everyday driving seems to be about 260 miles in Normal this time of year, driving the way a Porsche should be driven to enjoy it. That works out to a normal of 31 KW/100 miles or about 108 MPGe. Best so far in NORMAL mode is 29.5 or about 114 MPGe and over 275 miles of range. That’s just fine and slightly better than my 2018 Volt’s efficiency when it is using all electric, which is good. It’s actually showing 270 mile range with the last trip in NORMAL mode so I’m guessing if you put some effort into maximizing the mileage it would come out close to 300. Much better than I expected from the EPA specs. I charge with the same 240v charger I use for the volt. It’s a Siemens brand. There are many third party charging station apps. Too bad they can’t be downloaded to the car- even if that has to be done through Porsche so they could control it better. It would make the navigation system even more powerful! Now, you are forced to manually look up an alternative charging site and manually put in an interim stop.
Taycan Turbo wheels- Look great and wash easily.
Radio- I did not opt for the Bose because I am old and my ears can’t discern the best music or voice. That said, the radio is clear and loud the Satellite radio works well. Siri works well except it will turn on many times and ask how she can help without saying “hey Porsche”.
Porsche Connect- Unfortunately, the Porsche Connect is not ready for prime time and in fact is near worthless. Unlike other manufacturer’s products, the tire pressure is not shown unless you are driving and that is already displayed in the car while driving so it wouldn’t be used there. It would be useful if it could prompt me to check the tire pressure before I get in for a drive in a text if they are low, (which is done with other manufacturers).
It still doesn’t show a full circle of connectivity between my Wifi, the Porsche servers and the car. When I asked the expert at PCNA about it, the response was “Do you really need it”?
It has killed a couple of other customer’s batteries that they have reported on the forums with bugs in the profiles/timer combo. That may be fixed now with a software update and is being tested by customers.
It takes a long time to load and a long time to respond to commands. That may be an Android issue, I’m not sure. The expert at PCNA had not heard of that problem. It was designed to lock and unlock the doors remotely, but that feature has not been implemented yet. It is designed to “climatize” your car to prepare it for a comfortable trip, but it does not “climatize” and bring the traction battery up to temperature so as to get 100% performance (especially in the winter time).
It has an “explore” feature that is supposed to enable one to plan trip navigation and send it to the car. Unfortunately it did that but only used Electrify America stations which in one trip I planned provided a route that was 50% longer than the shortest route (which does have other brand charging stations). And I have the optional Intelligent Range Manager.
It will not find the car along the road if my wife gets stuck someplace. Other manufacturers systems do this also. That feature reduces insurance rates so it would be good to have for that as well.
At 3:02 PM on 9-9-2020 I checked to see if the car stopped charging at 85% using the Porsche Connect app. It had stopped updating the charging status and was indicating that it would be fully charge at 2:47. I went out and checked the car and it was fully charged to 85%. I recycled the app and it showed that car control was lost and to contact Porsche Support giving this report:
I shut down the app and reloaded it and the car showed charged.
The app locks up occasionally and just keeps cranking when opening. The solution seems to be to uninstall it and download it again.
If you have trouble with Porsche Connect, the direct line is: (844) 707-7101. The general number is (800) 767-7243.
Expect long waits and to be disconnected a couple of times. Good luck. So far, virtually not a single feature on the app works properly and consistently. They did take down notes of the issues and said they would report them up the chain- we’ll see. Fortunately, this app is not essential and there are workarounds, but it doesn’t seem like this is a Porsche quality product. If Porsche made cars like this, I wouldn’t be buying them.
PCM profiles- I’m not sure how this happened, but I set the profile for 85% charge and one day it went to 100% on its own. I’m still investigating what caused that, but the next time I took it below 85%, the profile worked and it stopped charging appropriately.
Paul Steinbruner has some excellent instructional videos here: Paul Steinbruner. He is an Area Trainers for Porsche Cars North America and is VERY good. I wish all Porsche instructional videos were this good. He has videos on:
  • Activating Porsche Connect
  • Customize the charging settings
  • Pairing a garage door Homelink
  • Customizing the PCM screen
  • Create a driver profile in the PCM
  • And more coming
Porsche NA app- I used it to charge at Walmart based Electrify America station last night at a HS charger and it worked as advertised with no cost to me. At the time my car was 80% full and even though it stated that it was a 350kw charger that last bit charged at 1.3 miles/minute. Surprisingly, the charge was reported properly in the Porsche Connect. It showed the duration, cost ($0.00) and power at 100kw.
Door opening- Party trick with the door handles opening up automatically. Many times you have to be standing right next to the car for them to come out and prepare for opening. Once prepared, they do feel substantial, but I like my 991 handles much better. This seems like technology for technology sake to me.
Key proximity operation- I had the key in my left pocket when I drove to the store and when I came out the car started again, but when I put it in reverse, it stopped and told me it couldn’t find the key. I switched it to my right pocket and it worked. It should have bigger range.
Auto start- When you get in and buckle your seat belt the car starts without having to press the start button. Okay, another party trick. But when you get out, you have to hold the start button down for a couple seconds to get the car to stop.
Road noise- OMG, I almost paid for the extra thick windows to get a quiet cabin. I’m glad I didn’t. This thing is like closing the door to a sound booth and talking while riding at any normal speed is easy. If you have good ears you could consider getting one of the upgraded sound systems. It will be as close to getting a sound system for your home as you will find. You will be asking yourself if you bought a Bentley or a Porsche.
Trunk- Just fine in the 4S, but I am told there is less space in the Turbo models. The back seats fold down nicely and reasonably flat so there is lots of space- especially for us that are accustomed to 911s. There is a nice hidden spot under a flap in the trunk to hold the Porsche charger in case you want it there for an emergency.
In summary, this is quite a GT automobile! And it still has the sole of a Porsche.
 

Attachments

·
Registered
Joined
·
1 Posts
Get ready, this is only the start of your unfortunate problems. I have owned my car for 3 months now and the connect app. for your phone basically does not work. I have called Porsche about 10 times, they are not much help. I have to delete the app. about two times a week and reinstall. I have finally given up, it does not work. Sad, great car, but if they can't get the app to work I don't think people will continue to buy the car. Basically all you can do it plug it in, the rest of the stuff does not work. I ask yesterday how to lock and unlock the car from the app. They told me that was not available. Pretty basic but they can't do it.
I just got the car yesterday and find the Porsche connect app sucks. Also still trying to figure things out . Hopefully things improve
 

·
Registered
Joined
·
2 Posts
Well, I’ve had my car for about two weeks now and the bottom line is I am thrilled.
I have the standard Taycan seats.
In summary, this is quite a GT automobile! And it still has the sole of a Porsche.
Nice Car, CJ
Also, the interior looks great....I am trying to spec my Taycan with the LIGHTEST POSSIBLE INTERIOR color selections, and it seems that you've done just that (not just are your seats a light color, so are the upper and lower door panel trim...It appears that Porsche only allows for a DARK headliner for all of the combinations, wish they had a LIGHT Color headliner option....Can you tell us your interior color/materials choice...(and more photos of interior please!!)

Thanks!
 

·
Registered
Joined
·
8 Posts
I have a Turbo S and the screen in the car gives me two charging options. I can select "Direct Charge" which will allow me to charge to 100% for a trip or on the road or I can chose "General" which is the default mode and is set to 85%. I don't really need the PCM option as I can easily plug in the cable in the garage and start charging by entering a PIN into the charging dock on my wall. Rather like charging a Tesla and pretty intuitive after you've done it once or twice. It now seems simple and pretty foolproof.
 
21 - 35 of 35 Posts
Top