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Electrify America to open 400th public EV charging station

1482 Views 8 Replies 5 Participants Last post by  hyoung26
Electrify America has reached its 400th public EV charging station in the US. In total they've added more than 1,700 new chargers over the past 20 months.

Their announcement doesn't say where the new station will be though, which is odd. They also plan to install or have under development 800 total charging stations and 3,500 total chargers by December 2021.

Reston, VA (February 4, 2020) – Electrify America will open its 400th electric vehicle charging station this week, setting a rapid pace for installation of DC fast-charging stations. The network’s aggressive timeline has resulted in the addition of more than 1,700 new chargers from coast-to-coast in just 20 months to the benefit of EV drivers nationwide.

Electrify America opened its first site in Chicopee, MA, in May 2018. Since then, the company has focused on building a ‘future proof’ network consisting almost exclusively of ultra-fast chargers. These DC fast chargers offer electrical power up to 350 kilowatts (kW), allowing drivers to charge capable EVs at a rate of up to 20 miles per minute.

Less than two years later, Electrify America now offers stations so widely available that 96 percent of Americans live within 120 miles of a charger. The company has no plans to slow down anytime soon – in addition to opening 400 stations to the public, it has more than 100 stations permitted and another 150 in various phases of design and engineering.

“We are laser-focused on providing our customers with a high-quality charging experience. Today’s drivers need assurances that they will have access to fast and reliable charging services, and that’s what we’re working to deliver,“ said Giovanni Palazzo, president and chief executive officer, Electrify America. “We are incredibly proud of our progress to this date, and we’ll continue to build out our brand-neutral network to be able to serve even more EV drivers where they live, work, and travel.”

With a core mission of investing in EV infrastructure, access, and education, Electrify America’s accomplishments extend beyond the installation of charging stations. Other significant developments in the company’s short but storied history include:

  • The introduction of a robust mobile app that offers an efficient charging experience through streamlined payment and membership options, and the ability to remotely monitor charging sessions
  • Agreements with seven electric vehicle manufacturers to offer their EV owners nationwide charging plans
  • Network interoperability agreements with several major American charging networks
  • Agreements with more than 640 retail, convenience, financial centers and refueling locations, ranging from big brand retailers to family-owned businesses
Electrify America plans to install or have under development approximately 800 total charging stations with about 3,500 total chargers by December 2021.
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I am so glad to see the opening of Electrify America stations here in my area of Arizona. As of only a few months ago, now we have DC fast chargers all the way to Los Angeles, CA or Albuquerque, NM. I'm not sure if I could make it to Houston yet. I may have to plan a little road trip to find out.
My experience with EA is that they open stations, but are not good at making sure they are reliable or work. Right now its more PR than a reliable network. I highly suggest calling them and Porsche as you run across issues with their fast charging.
My experience with EA is that they open stations, but are not good at making sure they are reliable or work. Right now its more PR than a reliable network. I highly suggest calling them and Porsche as you run across issues with their fast charging.
I've actually spoken with EA over the phone and they picked right up and were very helpful! I called them to find out more when the EA stations would open in my area. So far, I've been nothing but impressed.
That’s the issue, their customer support gives great talk, but the actual service doesn’t work. When you report something broken they will not fix it in any timely manner, but they will make it appear they are doing things. And they will offer free charging as if it fixes non working stations. Stations will be out for weeks.

To me if the station is not working the lip service from customer care is not so impressive.
That’s the issue, their customer support gives great talk, but the actual service doesn’t work. When you report something broken they will not fix it in any timely manner, but they will make it appear they are doing things. And they will offer free charging as if it fixes non working stations. Stations will be out for weeks.

To me if the station is not working the lip service from customer care is not so impressive.
Thanks for letting me know, I'll definitely keep an eye out on the stations in my neck of the woods and I don't have any issue giving EA a piece of my mind over the phone if the stations break down and aren't getting fixed.
Electrify America has reached its 400th public EV charging station in the US. In total they've added more than 1,700 new chargers over the past 20 months.

Their announcement doesn't say where the new station will be though, which is odd. They also plan to install or have under development 800 total charging stations and 3,500 total chargers by December 2021.

And now the number has exceeded 600 in just 2 months. So, In future, we can hope to see more EA charging stations in the US. I just checked through Plugshare about the number of EA charging stations, and also the reviews of other EV owners for most charging stations are positive. So, that's great!

If you want to check EA charging stations, I set a filter on Plugshare that might help you, Smitty... Map of Electrify America Locations | PlugShare
I would like to see EA improve the reliability of their stations. 3 of the last 4 times I charged I got nowhere near the capability of the charger. 122 kwh on one 350kwh charger and 77 on another, and 72 on a 150 at a third location. Twice I went through a charger reset done by EA with marginal improvement and the third time there was no offer to try and reset it.
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My EA experience is getting even worse. Only 1 time have I been able to charge at the over 50% of the charging stations indicated output. This is with my battery at 40% or less. Two days ago all 3 charging stations were out of order at one location with no indication of such on their app.
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