[ericboehm40]

Curious on those of you who have owned a Taycan for a while on your success rate for charging on a 350kw charger? My vehicle was supposedly fixed to accept a 350kw charge. Tried 3 different chargers today using the Porsche (less than intuitive app) to charge and no luck until I it was paid for outside of the app and had to call EA to get it to charge on the 3rd station. Growing frustrated with a 200k car that can’t live up to its promises of a fast charge. I just want to drive and enjoy... not battle a super charge every time I stop on a longer road trip.. can anyone give me odds on their personal experience of a successful charge on 350kw.. 1 out of 5? 2 out of 5? Or is there someone out there hitting a home run at 5 for 5?

 

[r553]

It is a crap shoot in my experience. Several times the 350KW charger would work. When it didn't I got the 150KW co-located charger to work. I usually get an error message from the Porsche Connect App but the car is charging anyway. Yesterday the opposite happened when the 150 KW charger didn't work the 350KW charger did work. I look forward to "plug & charge" which I hope is a software fix for MY2020 Taycans.

 

[BeachFred]

SAME PROBLEM. Disgusted with my Taycan’s inability to use the EA network. My success rate since June 2020 in using 350 kw chargers at EA stations is less than 10%. Sometimes after spending time on the phone with customer service they can get a charging session initiated. Generally I waste 5-20 minutes on phone support before charging stats. I bought this car because of the quick charging and it does not exist. I am close to going after Porsche to repurchase the vehicle as it DOES NOT perform as they advertise. I love the car and all things about it, including home charging. But not being able to confidently take a road trip in a $150,000 vehicle is insane.

EA keeps taking my VIN and says they are working with Porsche to address this issue. But it doesn’t get better. EA even “upgraded” equipment along my route in south Virginia and North Carolina without any noticeable improvement. My dealer is not help. Super frustrated.

 

[NorthernTaycan]

Curious on those of you who have owned a Taycan for a while on your success rate for charging on a 350kw charger? My vehicle was supposedly fixed to accept a 350kw charge. Tried 3 different chargers today using the Porsche (less than intuitive app) to charge and no luck until I it was paid for outside of the app and had to call EA to get it to charge on the 3rd station. Growing frustrated with a 200k car that can’t live up to its promises of a fast charge. I just want to drive and enjoy... not battle a super charge every time I stop on a longer road trip.. can anyone give me odds on their personal experience of a successful charge on 350kw.. 1 out of 5? 2 out of 5? Or is there someone out there hitting a home run at 5 for 5?

The best charge rate I’ve achieved is 250 kw and that didn’t last beyond 55% then drops to a 198 kw to 65% and then drops way down to 150 kw and the down down. I’m told that it’s the car’s software which governs limits of charging. Porsche apparently deeply concerned about battery longevity and thus not allowing outright 350 kw charging in NA. I’ve heard European owners are able to charge faster then NA owners.

 

[arijaycomet]

Keep in mind that while the chargers at some EA stations can handle 350kW, the most the Taycan can take is 270kW. So you will never see more than 270kW max even at a 350kW station. That said, you’re only going to be able to hit 270kW for a rather small window. And temps of the pack need to be PRETTY toasty. If the pack is below ~85F and the SOC is above ~40% its going to start to taper off/down from there.

That said— my experience mimics those above. I’ve had much higher success rate getting the 150kW chargers to start and serve me juice, compared to the 350kW units. but i always try the big boys first. Even when i had my Audi eTron SUV... i had the same issues. For whatever reason, those 350kW towers are finicky.

 

[NorthernTaycan]

Keep in mind that while the chargers at some EA stations can handle 350kW, the most the Taycan can take is 270kW. So you will never see more than 270kW max even at a 350kW station. That said, you’re only going to be able to hit 270kW for a rather small window. And temps of the pack need to be PRETTY toasty. If the pack is below ~85F and the SOC is above ~40% its going to start to taper off/down from there.

That said— my experience mimics those above. I’ve had much higher success rate getting the 150kW chargers to start and serve me juice, compared to the 350kW units. but i always try the big boys first. Even when i had my Audi eTron SUV... i had the same issues. For whatever reason, those 350kW towers are finicky.

You spot on... the Etron is possible faster to recharge my Taycan it will maintain 150 kw longer and higher % of charge before throttling back.

 

[regaltilapia]

Curious on those of you who have owned a Taycan for a while on your success rate for charging on a 350kw charger? My vehicle was supposedly fixed to accept a 350kw charge. Tried 3 different chargers today using the Porsche (less than intuitive app) to charge and no luck until I it was paid for outside of the app and had to call EA to get it to charge on the 3rd station. Growing frustrated with a 200k car that can’t live up to its promises of a fast charge. I just want to drive and enjoy... not battle a super charge every time I stop on a longer road trip.. can anyone give me odds on their personal experience of a successful charge on 350kw.. 1 out of 5? 2 out of 5? Or is there someone out there hitting a home run at 5 for 5?

Curious on those of you who have owned a Taycan for a while on your success rate for charging on a 350kw charger? My vehicle was supposedly fixed to accept a 350kw charge. Tried 3 different chargers today using the Porsche (less than intuitive app) to charge and no luck until I it was paid for outside of the app and had to call EA to get it to charge on the 3rd station. Growing frustrated with a 200k car that can’t live up to its promises of a fast charge. I just want to drive and enjoy... not battle a super charge every time I stop on a longer road trip.. can anyone give me odds on their personal experience of a successful charge on 350kw.. 1 out of 5? 2 out of 5? Or is there someone out there hitting a home run at 5 for 5?

WHO has EVER promised you a charge rate of 350 ?? In Europe we get 240 which is plenty and allows for a coffee and nature break.

 

[NorthernTaycan]

WHO has EVER promised you a charge rate of 350 ?? In Europe we get 240 which is plenty and allows for a coffee and nature break.

Europe is a small continent compare even with the country of Canada. 250 kw from 0-80% would be welcomed in Canada where we travel great distances between large cities. Sometimes I don’t want to stop more them 15 minutes... just need to keep going if you have 1500 km days ahead of you. Faster Charge Rates are critical to future EV adoption.

 

[vaf222]

Check out the video posted by Steve Loveday of inside EV (Porsche Taycan 4S Road Trip Up The East Coast: South Florida To NYC ) who went from FL to NYC documenting the charging issues he had. Too bad Porsche did not cut a deal with Elon Musk to use their charging infrastructure that he said would be available. I also own a 2013 Tesla along with my 4S and have had no issues with Tesla supercharging. Porsche needs to correct this problem. No long trips in a Taycan until this is corrected.

 

[arijaycomet]

WHO has EVER promised you a charge rate of 350 ?? In Europe we get 240 which is plenty and allows for a coffee and nature break.

I don’t think the OP was expecting 350kW of charging speed. It has been published that the Taycan’s fastest DC charge speed should be 270kW. But... the OP lives in the USA where we are given 3 years of free charging at ElectrifyAmerica stations. Those stations have (typically) 3x different towers.

Every tower has 2 cables (though only one can be used at at time). Tower option #1 would be a CCS Combo + CHAdeMO tower (one cable is CCS, one is CHAdeMO). Those towers are all 150kW advertised max power (though I believe CHAdeMO may only allow 50kW? Don’t quote me there)

Tower option #2 is CCS Combo (2x) and has a 150kW sticker/label on the tower. And finally Tower option #3 is the same as #2 but has A 350kW max speed label. Most Taycan users are smart to at least TRY the 350kW towers first, since they might be able to get 270kW there.

(Note: some users have reported using the 150kW towers and getting 170kW — so that is good news)

So again— the OP wasn’t using the 350kW tower expecting it to give him 350kW (at least i hope not; as 270kW is the max the Taycan will see)— but the issue is this: at almost ALL of the EA stations, the 350kW towers are always the most likely to NOT work. Many times they wont even get past the “handshake” part of the equation. Strangely this occurs with many users reporting it. But the 150kW towers work, providing at times as much as 170kW to Taycan owners.

Hope this clarifies—

 

[JAS]

Curious on those of you who have owned a Taycan for a while on your success rate for charging on a 350kw charger? My vehicle was supposedly fixed to accept a 350kw charge. Tried 3 different chargers today using the Porsche (less than intuitive app) to charge and no luck until I it was paid for outside of the app and had to call EA to get it to charge on the 3rd station. Growing frustrated with a 200k car that can’t live up to its promises of a fast charge. I just want to drive and enjoy... not battle a super charge every time I stop on a longer road trip.. can anyone give me odds on their personal experience of a successful charge on 350kw.. 1 out of 5? 2 out of 5? Or is there someone out there hitting a home run at 5 for 5?

I have experienced the same issues. The 350K chargers along I5 from SF to LA, do not work reliably. EA support is pleasant but can not resolve the issue. I have taken 10 trips from SF to LA, I have not had one seamless trip yet. So that is 20 stops at EA ( round trip x10).
EA is not telling us the truth regarding their charging stations. If I (we) knew to just use 150K and they need to debug 350k they should tell the consumer. I waste 15-20 minutes at every charging stop talking with EA support.
porsche should be embarrassed by this and EA ashamed. Market pressure or possibly legal action will be required to get them to be truthful.

 

[Vim]

I have to agree with all of the above. I live just a few miles from an EA charging station and I have never gotten either of the 350kW stations to work. They are indicated as working on the app. I hate to say it, but this is one where the lawyers need to get involved.

 

[BeachFred]

My EA fast charging issues have continued. I finally went off in my local Porsche dealer. Service manager took it up with Porsche who finally replied after about a week. They claim if my car charges ok at home then what I am experiencing is an EA issue, not a car issue. Of course I pointed out that Porsche’ parent company also owns EA. Heard crickets back on that one. Like others I believe Porsche/VW America has legal issues over these charging problems. They are shockingly standoffish about this whole problem. Porsche doesn’t want to hear or talk about it, all of their people claim ( or are) ignorant of the issue, and apparently Taycan owners are supposed to live with it.

 

[TheDot]

I just drove from Fort Lauderdale to Savannah. Made stops in Port St Lucie, FL; Ormand Beach, FL; Brunswick, GA before getting to Savannah. In Savannah, I stopped in Pooler to top off so my car is ready for its return trip rather than charging up upon departure. At each of my three stops along the way I successful used the 305kw chargers and found speeds up to 260kw. Port St Lucie was just a 15 min stop, both Ormand Beach and Brunswick were 30 minutes stops. Where Steve Loveday had issues getting the 350kw charges in Pooler (just outside Savannah) to work, I was successful charging on them, however they were sub 100kw. Since I was topping off prior to getting to my hotel, was not a big deal.

 

[BeachFred]

I just drove from Fort Lauderdale to Savannah. Made stops in Port St Lucie, FL; Ormand Beach, FL; Brunswick, GA before getting to Savannah. In Savannah, I stopped in Pooler to top off so my car is ready for its return trip rather than charging up upon departure. At each of my three stops along the way I successful used the 305kw chargers and found speeds up to 260kw. Port St Lucie was just a 15 min stop, both Ormand Beach and Brunswick were 30 minutes stops. Where Steve Loveday had issues getting the 350kw charges in Pooler (just outside Savannah) to work, I was successful charging on them, however they were sub 100kw. Since I was topping off prior to getting to my hotel, was not a big deal.

Where you using the Porsche Charging NA app or EA direct?

 

[TheDot]

Where you using the Porsche Charging NA app or EA direct?

I used the Charging America app to turn on the chargers. I used the Porsche app for routing. I did not use the EA App (Electrify America), as that does not provide the free 30 minutes. Only the Charging America or Porsche connect app provide the free charge.

 

[hotprop]

LOL such a pain in the ass going to an EA 350 KW charging station with 4 "working" stations - every time I've used it none would not recognize the Porsche App (just downloaded the NA app which hopefully will work) and I had to plug and unplug all 4 to get one to work. Crazy! And I paid $ 40 each charge! I will say it charges very fast once you have connection - but EA needs to get its act together or Porsche needs another solution as these cars (I have turbo model) are way too expensive to not have easy charging while traveling!

 

[TheDot]

LOL such a pain in the ass going to an EA 350 KW charging station with 4 "working" stations - every time I've used it none would not recognize the Porsche App (just downloaded the NA app which hopefully will work) and I had to plug and unplug all 4 to get one to work. Crazy! And I paid $ 40 each charge! I will say it charges very fast once you have connection - but EA needs to get its act together or Porsche needs another solution as these cars (I have turbo model) are way too expensive to not have easy charging while traveling!

Charging America is Porsches charging specific app. Have you used that one?

 

[hotprop]

No will try thank you.

 

[ericl]

Curious on those of you who have owned a Taycan for a while on your success rate for charging on a 350kw charger? My vehicle was supposedly fixed to accept a 350kw charge. Tried 3 different chargers today using the Porsche (less than intuitive app) to charge and no luck until I it was paid for outside of the app and had to call EA to get it to charge on the 3rd station. Growing frustrated with a 200k car that can’t live up to its promises of a fast charge. I just want to drive and enjoy... not battle a super charge every time I stop on a longer road trip.. can anyone give me odds on their personal experience of a successful charge on 350kw.. 1 out of 5? 2 out of 5? Or is there someone out there hitting a home run at 5 for 5?

i have a 21 4s and i have done a lot of road trips in the last six months ie about 10 k and have had no problems with the 350 kwatt chargers.Sometimes i use the 150 kwat chargers which result in slightly longer charging time.Plug and charge works well and is painless